Terms & Conditions
Booking a hotel room is carried out by drawing up a document signed by the two parties (hotel and customer services), and also by application to the booking Department by telephone and other communication that allows reliably establish that the request comes from the customer service. Confirmation of booking must be made by notice to the guest in the prescribed form indicating your booking confirmation number. Your booking is made within 12 hours of receipt of the application, subject to availability of places. When booking the accommodation or in the free settlement guest chooses room category, and the right to select the specific numbers belonging to this category, rests with the management of the hotel. The procedure of payment for accommodation – advance payment for the entire stay in the booked room. The estimated hours (time of departure) at the hotel - 12.00 hours local (Moscow) time. Check – in time is 14.00 hours local (Moscow) time. For stays of guest at least one day (24 hours) will be charged for a full day regardless of time of arrival. If the guest terminates the accommodation and does not warn of such intention to the hotel 6 hours before the intended hour of departure, the advance payment for one night stay is not refundable. Rate is non-refundable The tariff is available only to individuals, payment is accepted only by credit card! Non-refundable tariff is valid for advanced booking and full prepayment of the stay, not combinable with other special offers or discounts. In case of cancellation, no show or reduction of stay the refund under this tariff not provided. Extension of stay guest is at the rate of "off the rack" in effect at the time of renewal. Additional discounts on this offer do not apply. Under the tariff the amount of the prepayment if the cancellation is not refundable.